IT Support Technician

Company Name:
CRG Workforce
IT Support Technician
We currently have an opening for an IT SUPPORT TECHNICIAN in NOBLESVILLE, IN. Candidates will be responsible for:
hands-on and remote hardware, software and infrastructure technical support
responding to problem resolution requests as specified by the priority definitions within Service Level Agreements
utilizing troubleshooting skills to facilitate problem resolution
Maintaining accurate updates and documentation in Enterprise Help Desk Remedy
Verifying the need for workstation hardware maintenance
Serving as the Local IT for the deployment of IT products, services and applications
Implementing deployment plans associated with application and equipment roll-outs and upgrades

Candidates MUST have broad understanding of the design and functionality of a wide range of workstations and peripheral equipment and be able to resolve complex technical and functional problems with a variety of unique business products and applications. Additionally candidates must have the ability to facilitate the alignment and integration of technology and business plans are required. Candidates must also have at least 3 - 5 years Desktop experience (Windows, MS Office, email, etc), Hardware: Lenovo-Dell-HP Workstations and HP Printers, and the ability to install workstation hardware and Operating Systems, along with trouble shooting, isolation and problem solving skills.

Candidates must be local to the Noblesville metro area and be able to work as a w2 employee of our company immediately after accepting an offer. For immediate consideration, please contact Davis Ervin ().

Top 3-5 must have skills:
Hardware troubleshooting
Software troubleshooting
HW/SW installation
Customer service

Degree Requirement: either a degree or equivalent amount of experience

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